FAQ
General Booking Terms
Please note that your table will only be held for 15 minutes from the time of your reservation and we cannot guarantee your reservation after this time. Tables of 2-4 are allocated 2 hours while groups of 5+ will be allocated 2 hours and 30 minutes. If you would like to increase the length of your booking or join us for a pre-dinner cocktail at the bar please contact us directly.
Q. What are IBU SUSU’s opening hours?
A. We are open from 12pm – 12am Daily
Q. What time are last orders?
A. Last orders for food is 10:30pm while last orders for drinks is 11:30pm.
Q. What type of food does IBU SUSU serve?
A. We serve predominantly Asian Fusion/Pan Asian food i.e. our favourite dishes from across Asia. Including dim sum, steamed bao buns, beef rendang and selection of delicious fresh seafood including oysters and grilled fish. We also serve some seriously delicious burgers for those looking for western comfort food.
Q. Does IBU SUSU have vegetarian options?
A. Yes we have a delicious selection of vegetarian options. Vegetarian and Vegan options are clearly marked on our menu.
Q. Does IBU SUSU cater to food allergies?
A. We accommodate guests with allergies wherever possible. Our menu is clearly labelled to highlight dishes for example that are gluten free/vegan. When making a booking please specify your dietary preferences/requirements such as allergies and food intolerances in the special requests box and we will contact you if more information is required. Please also let our team know upon being seated so that we can assist you with menu choices and also inform our chef. Since opening in 2017 we have hosted innumerable guests with various allergies and have yet to encounter any issues, in saying that we do have a small kitchen so please keep that in mind when choosing to dine with us.
Q. Does IBU SUSU allow BYO?
A. Yes we allow BYO for wine, our corkage fee is Rp.200,000 per bottle.
Q. Do I need to make a reservation at IBU SUSU?
A. Reservations are always recommended so that we can prioritise your booking, however we warmly welcome walk in guests.
Q. Is IBU SUSU a good choice for group bookings?
A. We love to host groups and create memorable experiences here at Ibu Susu, for groups of 12 and under feel free to book directly through our booking platform and leave us a note in the special requests sections. For larger groups please contact us directly on whatsapp +62 813-3896-8223 so that we can discuss your requirements directly.
Q. Where is IBU SUSU located?
A. IBU SUSU is located in the heart of Ubud only a few hundred meters from the Sacred Monkey Forest.
Q. Is IBU SUSU a good place to celebrate a birthday, anniversary or honeymoon?
A. Yes our guests regularly choose us as the perfect spot to celebrate a special occasion. Please contact us directly via whatsapp
+62 813-3896-8223 for special requests or book directly through our booking platform Chope.
Q. Is IBU SUSU a good choice for couples?
A. We have a vibrant yet intimate evening atmosphere where couples can enjoy date night or a honeymoon celebration.
Q. Is IBU SUSU family friendly?
A. We welcome families and those with small Children, although as a Bar & Restaurant we recommend booking for the early seating between 6:00pm-6:45pm or joining us for lunch.
Q. Does IBU SUSU have a kids menu?
A. We do not have a kids menu but we do our best to cater for children and usually find there is more than enough on our menu to satisfy including chicken satay, crispy chicken, cheese burger and fish and chips. We have two high chairs/baby chairs so please make a request in advance.
Q. Does IBU SUSU have parking?
While we do not have onsite parking there is plenty of public parking available a few hundred meters from our restaurant directly across from Coco Supermarket, alternatively there is also ample parking available at the Sacred Monkey Forest Central Parking a short walk from our restaurant.
Q. What kind of atmosphere does IBU SUSU have?
A. At IBU SUSU we offer a beautifully designed space with a Balinese vaulted ceiling and vibrant yet cozy atmosphere. The perfect balance of East meets West.
Q. Is smoking allowed at IBU SUSU?
A. For those wishing to smoke we have a limited number of tables available on our deck area – if you wish to book one of these tables please make a note in your booking request form, these tables are booked on a first come first serve basis. While special requests are not guaranteed we always do our best to accommodate our guests.